SMS Text: Send a form via text

Use this action to send a web form to someone via an SMS text.

This is a premium action. By default, a premium action is not available in a team as there is an additional fee associated with it. Please contact Catalytic Support to begin working with this action, or check the Premium Actions article.

Catalytic SMS Pricing by Country
Send Messages To Per Message
Afghanistan $0.10
Albania $0.10
Algeria $0.11
American Samoa $0.13
Andorra $0.11
Angola $0.07
Anguilla $0.06
Antigua and Barbuda $0.06
Argentina $0.08
Armenia $0.09
Aruba $0.06
Australia $0.07
Austria $0.10
Azerbaijan $0.15
Bahamas $0.06
Bahrain $0.13
Bangladesh $0.10
Barbados $0.06
Belarus $0.13
Belgium $0.11
Belize $0.06
Benin $0.12
Bermuda $0.06
Bhutan $0.09
Bolivia $0.08
Bosnia and Herzegovina $0.09
Botswana $0.11
Brazil $0.07
Brunei $0.03
Bulgaria $0.14
Burkina Faso $0.06
Burundi $0.11
Cambodia $0.12
Cameroon $0.15
Canada $0.02
Cape Verde $0.08
Cayman Islands $0.06
Central Africa $0.03
Chad $0.09
Chile $0.07
China $0.04
Colombia $0.06
Comoros $0.04
Congo $0.08
Cook Islands $0.04
Costa Rica $0.05
Croatia $0.06
Cuba $0.09
Cyprus $0.09
Czech Republic $0.08
Denmark $0.04
Djibouti $0.11
Dominica $0.06
Dominican Republic $0.07
DR Congo $0.10
East Timor $0.12
Ecuador $0.10
Egypt $0.09
El Salvador $0.05
Equatorial Guinea $0.05
Eritrea $0.11
Estonia $0.11
Ethiopia $0.08
Falkland Islands $0.08
Faroe Islands $0.03
Fiji $0.11
Finland $0.09
France $0.09
French Guiana $0.19
French Polynesia $0.18
Gabon $0.08
Gambia $0.07
Georgia $0.13
Germany $0.10
Ghana $0.06
Gibraltar $0.04
Greece $0.07
Greenland $0.05
Grenada $0.07
Guadeloupe $0.10
Guam $0.10
Guatemala $0.06
Guernsey $0.04
Guinea $0.16
Guinea-Bissau $0.16
Guyana $0.06
Haiti $0.06
Honduras $0.06
Hong Kong $0.09
Hungary $0.10
Iceland $0.07
India $0.02
Indonesia $0.13
Iran $0.06
Iraq $0.12
Ireland $0.08
Israel $0.12
Italy $0.10
Ivory Coast $0.16
Jamaica $0.06
Japan $0.09
Jersey $0.05
Jordan $0.12
Kazakhstan $0.13
Kenya $0.08
Kiribati $0.09
Korea Republic of $0.06
Kosovo $0.10
Kuwait $0.06
Kyrgyzstan $0.11
Laos PDR $0.06
Latvia $0.09
Lebanon $0.07
Lesotho $0.11
Liberia $0.08
Libya $0.11
Liechtenstein $0.04
Lithuania $0.05
Luxembourg $0.09
Macau $0.04
Macedonia $0.10
Madagascar $0.10
Malawi $0.10
Malaysia $0.06
Maldives $0.04
Mali $0.11
Malta $0.06
Marshall Islands $0.13
Martinique $0.17
Mauritania $0.10
Mauritius $0.08
Mexico $0.06
Micronesia $0.08
Moldova $0.07
Monaco $0.16
Mongolia $0.08
Montenegro $0.05
Montserrat $0.06
Morocco $0.09
Mozambique $0.05
Myanmar $0.12
Namibia $0.07
Nepal $0.12
Netherlands $0.11
Netherlands Antilles $0.06
New Caledonia $0.15
New Zealand $0.12
Nicaragua $0.07
Niger $0.15
Nigeria $0.12
Niue $0.02
Norfolk Island $0.04
Northern Mariana Islands $0.06
Norway $0.07
Oman $0.09
Pakistan $0.06
Palau $0.11
Palestinian Territory $0.12
Panama $0.07
Papua New Guinea $0.06
Paraguay $0.04
Peru $0.07
Philippines $0.05
Poland $0.05
Portugal $0.06
Puerto Rico $0.05
Qatar $0.07
Reunion/Mayotte $0.23
Romania $0.08
Russia $0.13
Rwanda $0.08
Samoa $0.06
San Marino $0.10
Sao Tome and Principe $0.14
Saudi Arabia $0.09
Senegal $0.15
Serbia $0.10
Seychelles $0.12
Sierra Leone $0.06
Singapore $0.06
Slovakia $0.11
Slovenia $0.06
Solomon Islands $0.09
Somalia $0.11
South Africa $0.04
South Sudan $0.07
Spain $0.10
Sri Lanka $0.11
St Kitts and Nevis $0.10
St Lucia $0.06
St Pierre and Miquelon $0.13
St Vincent Grenadines $0.07
Sudan $0.09
Suriname $0.08
Swaziland $0.07
Sweden $0.11
Switzerland $0.08
Syria $0.14
Taiwan $0.06
Tajikistan $0.13
Tanzania $0.09
Thailand $0.04
Togo $0.07
Tonga $0.08
Trinidad and Tobago $0.09
Tunisia $0.10
Turkey $0.04
Turkmenistan $0.12
Turks and Caicos Islands $0.06
Tuvalu $0.11
Uganda $0.11
Ukraine $0.11
United Arab Emirates $0.04
United Kingdom $0.05
United States $0.02
Unknown $0.11
Uruguay $0.10
Uzbekistan $0.12
Vanuatu $0.10
Venezuela $0.06
Vietnam $0.11
Virgin Islands, British $0.06
Virgin Islands, U.S. $0.03
Wallis and Futuna $0.12
Yemen $0.10
Zambia $0.11
Zimbabwe $0.12

Per message cost subject to change per Twilio.

Use case

  • More immediate notifications
  • Avoid overflowing inboxes
  • Option to receive communications via SMS text, instead of email, to accommodate user preferences and workforces who don’t have corporate email

How to configure this action

If you test a Workflow with this task, the SMS recipient will not be adjusted during testing. You must manually adjust the recipient during testing to a temporary number or your own number so actual recipients aren’t messaged during the test. After testing, change it to the intended recipient.

The SMS text is formatted in the following way, where SMS message is the message set during configuration. The web form URL is generated and added automatically.

TASK FROM: {{instance owner}}
{{SMS message}}
{{URL to the webform}}

Fields for this action

  • Phone number

    • The phone number of the form recipient. Multiple recipients are supported using comma separated values.
  • SMS message

    • The text of the SMS message, using text or reference fields
    • The web form URL will automatically be appended to the end of the message

What will this output?

This action sends a text with a web form for the recipient to complete. Any responses to the fields added to the web form are returned as fields in this task’s output. The field names are the same between the web form and the output fields.

Output fields for this action

  • formSent

    • True or False for whether the form was successfully sent.
  • status

    • Will return Completed when the form is submitted.
  • Web form field 1 (2, 3, etc.)

    • Every web form field is added as unique output fields for this task.

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