SFTP: Download a file

Use this action to download secure files from an FTP folder.

Use case

Saving a file to an SFTP folder is a common method for creating an automated integration between PagerDuty Workflow Automation and another application. For example, export a CSV from an application and save it to an SFTP site where a Workflow can download and turn it into a data table.

How to configure this action

This action requires a preconfigured SFTP integration. For more information on integrating PagerDuty Workflow Automation with other systems, please refer to the Integrations section of our help documentation.

There are many types of SFTPs, both web-based & on-prem and some will require a dedicated IP. If needed and if IT allows, we can authenticate with a username and strong password.

Fields for this action

• SFTP Credentials

  • Select your team’s SFTP integration from the list.

• File to download

  • The name of the file to download, including the extension.

• Download from folder

  • The folder path for the folder that contains the file you want to download.
  • When entering a folder name, enter a / before it. For example, if the full folder path is ftp://example.exampleftp.com/folder, enter: /folder

• Output field name

  • The name of the field that will contain the file.

What will this output?

This action will store the downloaded file in the field defined in Output field name.

Output fields for this action

• Output field name

  • The url of the uploaded file. The field name will be the output field name defined during configuration.

Get help with a problem or question

If something’s not working as expected, or you’re looking for suggestions, check through the options below.