With groups, you can assign more than one team member to a task, or manage permissions based on groups. Any user can create a group.
For example, you could create an IT Support group to receive all incoming requests for hardware or software assistance, and give the group permission to IT only Workflows.
Tasks can be assigned to groups in the same places that you would assign a task to a person. If a task is assigned to a group, all group members are assigned the task and if any member of the group completes the task it is marked complete for all members of the group.
- Open the menu in the top navigation bar, and select Team.
- Name the group and select 1 or more team members to include in the group.
To edit a group, return back to the group tab of the My Team page and select the group you’d like to edit.
To deactivate the group, select the Active toggle
To rename the group, select at the top.
- To add or remove a team member from the group, select the X next to a users name.
It’s easiest to manage Individual permission settings using groups. Create groups for different teams or functions, then grant permissions to those groups rather than granting permissions to individuals.
To learn more about changing permissions, check the Give permissions to a table, Workflow, or integration article.
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