Markdown

PagerDuty Workflow Automation supports Markdown for formatting in email bodies and task instructions. Markdown is a lightweight markup language which allows for formatting of plain text.

Markdown is simple “code” you can write in PagerDuty Workflow Automation to style text in email actions and instruction fields—this is used in many places across the web.

For example, to create bolded text, you write **bolded**. Here’s a side by side view of the markdown syntax written in the instruction field of a Assign task to a user action on the left and how it appears to users on the right.

Where to learn more about formatting text with Markdown

• Markdown overview - This article is from the originator of the Markdown that PagerDuty Workflow Automation uses and explains the basics of using Markdown.
• Markdown conversion tool - This tool converts text into the Markdown format PagerDuty Workflow Automation uses.
• Table generator tool - This tool can quickly create a table in Markdown.

Markdown examples

You can use Markdown to set headers, create lists, add images or links, and apply bold, italics, or quotes.

Headers

What you write	What you get
# This is Header 1
## This is Header 2
### This is Header 3

Emphasis and quotes

What you write	What you get
**This text is bolded**
_This text is italicized_
_**This text is bolded and italicized**_
> This is a blockquote
> This is a multiline blockquote > > Great for multiple paragraphs

Lists

What you write	What you get
- This is - an ordered - list
- This is - an unordered     - list

Horizontal Rule

To add a divider line, add three underscores.

What you write	What you get
___

Images and links

What you write	What you get
[This is a link](http://that-will-go-to-this-address.net/)

Tables

Tables are more complicated, it’s generally recommended to use the Tables: Convert data table to markdown text or to generate a table automatically with a tool like tablesgenerator.com

What you write	What you get
| Fruit | Price | |------|------| | Mango | $10 | | Orange | $30 | | Apple | $2 |