Cognitive: Identify key phrases

🕙  2 minute read

Use this action to automatically identify and extract important phrases from text and save the results to a data table.

This action is useful for any team, industry, or use case and can add a level of analysis to work that would be impossible to do by hand.

Use case

  • Use key phrases to enhance the efficiency of triage or ticketing.
  • Collect topical information from incoming client emails and pre-populate a Salesforce account with the key phrases.
  • Integrate this action as part of a candidate application process to collect pertinent application information.

How to configure this action

Fields for this action

  • Text

    • Enter a block of text to analyze.
  • Output Field Prefix

    • To help keep output fields organized, choose an output field prefix to add to the beginning of each output field name as this action may output more than one field.
    • The step’s name is used as the prefix by default.

What will this output?

This action will output:

  1. All key phrases found from the Text field
  2. A confidence score for each phrase
  3. The beginning and ending position of each phrase.

Phrases are typically multi-word noun phrases which include at least 1 noun and adjective. The confidence score is the confidence the action has that the phrase is a noun phrase. A higher score is more confident.

This action may generate multiple fields. To help keep output fields organized, the prefix above will be added to the beginning of each of the output field names, separated by two dashes. Each field will result as:{{output-field-prefix--output-field}}. Learn more

Output fields for this action

  • Key Phrases

    • This field provides the ID for a Data Table where the results are stored. The table will have 4 columns:

    • Text Score BeginOffset EndOffset
      The key phrase identified The confidence the phrase is a noun phrase The character position for the beginning of the phrase The character position for the end of the phrase.
    • Each row of the table is another identified phrase.
  • Status

    • This field will return a status if there are any issues during the analysis. In rare cases, the input text or key phrase output table may exceed a character limit. If a limit is reached, partial results are returned.
      • The input text has a character size limit of 64k (tens of thousands of characters) and the output table cannot exceed 100,000 identified key phrases.

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