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Box Integration Setup Guide

🕙  1 minute read

Box is a file sharing, storage, and collaboration platform.

This integration enables all Box actions within PagerDuty Workflow Automation, including the Box: Download file and Box: Upload file action.

Integrations can only be set up by Admin users and are enabled per team. See our General Integration Information page for an overview of integrations and some recommendations when configuring new integrations.

Required Setup

Configuring with Box is simple and only requires logging in with the email address and password for your Box Account. Creating the integration is like signing into your Box account, which is a common sign in method for different sites and services.

Create Integration

The following instructions are for creating an integration for the first time. If you already have a connection, select the integration and select Add a Connection, or see How to create a new connection for an existing integration.

  1. Open the overflow menu in the top navigation bar, and select Admin.
  2. Select Integrations at the bottom of the page.
  3. Select the Add an Integration button in the top right corner.
  4. Select Box integration then select Add this Connection.
  5. Fill in the details. Select Connect.
  6. If you are already signed into Box, you’ll be redirected to a Box account page and asked to authorize the connection. If you’re not signed in, you’ll just need to log in with the Box email address and password you wish to connect.
  7. After logging in, Box will ask you to authorize the connection. PagerDuty Workflow Automation only requires specific Box permissions at this time. These permissions enable Workflows to help automate mundane work in Box.
  8. After authorizing or logging into your Box account, the integration is ready to go and you’ll be returned back to PagerDuty Workflow Automation.

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