Home Learn Introduction to PagerDuty Workflow Automation Learn the PagerDuty Workflow Automation platform in 5 quick lessons. Introduction to PagerDuty Workflow Automation Get started with the basics of Workflow Automation, including using the app, and creating a new Workflow. 4:36 Create a Workflow Workflow's are where the magic happens. Learn the basics of creating a configuring a Workflow. Approvals, Routing, and Notifications Approvals, routing, and notifications are the most basic building blocks of a Workflow. Learn basic Workflow concepts as well as automation concepts. 2:25 Configure a Workflow Review the different settings on a Workflow for permissions, data governance, and more. 11:36 Request an Approval Create a basic Workflow to handle incoming requests and approvals in just a few minutes. Gather Data with Web Forms Web Forms are an important part of how users interact with Workflows. Learn how to use this flexible and powerful feature to gather and pull data into your Workflows. 8:18 Route requests and notifications Implement more complex routing and notifications in your requests. 8:12 Create a web form trigger Create a web form to collect data, just like with a survey. You can share web forms via private or public URL. Create Documents Automate the chore of creating Word documents and PDF files with templates. This also forms a foundation for all templated document and text creation. 9:29 Send a web form to end users Send a web form as part of a Workflow using email or other channel (i.e. SMS, Slack, tickets). 15:16 Create Documents Automate creating Word documents and PDF files with templates. Covers the basics of all templated document creation. Process Data with PagerDuty Workflow Automation Tables Tables are a powerful built-in, encrypted data storage that makes it easy to process data. 9:31 Store data in a Table Securely and easily store data to retain or use with/across Workflows. 12:34 Get and transform data Use Workflow Automation to get and merge data from systems and people, then process that data for use elsewhere. 12:57 Batch process using Table rows Combine the power and simplicity of mail merge with full automation. 9:57 Prepopulate a web form Create more powerful and user friendly web forms by prepopulating them. 9:47 Send table data in email Email the data you've stored in PagerDuty Workflow Automation tables.